San Francisco, CA ( Worldprline ) June 17, 2011 – LiveVox Inc., the provider of the Private VoIP Cloud and integrated contact center applications, today announced cloud-based switching for multi-site contact centers. Through the LiveVox Private VoIP Cloud, contact centers can now execute multi-site call routing without site-based switching or expensive and limited “intelligent” networking [...]

San Francisco, CA ( Worldprline ) April 15, 2011 – LiveVox Inc., the leading provider of cloud contact center solutions, today announced it was awarded the Technovation Award from the American Teleservices Association for its Secure VoIP Predictive Dialer. The ATA is a non-profit trade organization serving companies that use contact centers as an integral [...]

XO Communications & LiveVox to Discuss the Value of MPLS for Call Centers at Channel Partners 2011 San Francisco, CA ( Worldprline ) March 16, 2011 – LiveVox Inc., the leading provider of cloud contact center solutions, today announced it will be joined by XO Communications to discuss how telecom agents can maximize their value [...]

San Francisco, CA ( worldprline ) March 09, 2011 – LiveVox Inc., the leading provider of cloud contact center solutions, today announced deployment of its fully burstable inbound/outbound cloud platform with integrated hosted predictive dialer, ACD, IVR, call recording and sub-second global call routing to telesales organizations. The integrated LiveVox platform is unique in its [...]

San Francisco, CA ( Worldprline ) February 17, 2011 – LiveVox Inc., the leading provider of cloud contact center solutions, today announced the release of its account penetration analytics for predictive dialer calling campaigns. Better visibility into account penetration is important to all call centers but especially important for those with large outbound portfolios who [...]

LiveVox Receives Customer Interaction Solutions Magazine’s 2010 Product of the Year Award San Francisco, CA ( ) February 03, 2011 – LiveVox Inc., the leading provider of cloud contact center solutions, today announced it received a 2010 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering [...]